Wednesday 15 August 2012

RefWorks login issues

If you have already been through the process of linking your RefWorks account to your University username and password (described here), you will no longer be able to user your previous username and password to access RefWorks.  If you are trying to access RefWorks and you end up at this page
RefWorks login screen
you will need to click the link "My Institution's Credentials (Shibboleth)".  If you try to enter your university username and password in the "Login using RefWorks Credentials" box you will get a message "Invalid Group Code/id, Login Name or Password combination." The best way to login is to always use the link from the library catalogue. This will automatically take you to the right login screen. 

If you have RefWorks bookmarked on your computer, change the link to https://www.refworks.com/RWShibboleth?providerid=https%3A//idp.beds.ac.uk/entity - this will take you to the right login screen.

If you haven't yet gone through the process of linking your RefWorks account to your University login, please do! It will mean you have one less password to remember, and that you can access RefWorks wherever you are without needing to use the group code.


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