Problems exporting to RefWorks from DISCOVER, EBSCOhost databases and Ovid journals - fixed

RefWorks have fixed the problems reported earlier this week. Please let us know if you have any further issues.

Problems exporting to RefWorks from DISCOVER, EBSCOhost databases and Ovid journals

RefWorks are experiencing problems at the moment with people importing records into RefWorks from DISCOVER/EBSCOhost databases and from ejournals on the Ovid platform (with ovidsp.ovid.com in the URL). RefWorks, EBSCO and Ovid are working to fix this but in the meantime have advised users to export a RIS file and then follow this procedure:

To import the exported references into (new) RefWorks:

• Select the + sign and then select Import references.
• Under the heading "Import from a file" drag and drop or select the file generated by the export.
• The system will try to determine the format; if it does not identify the RIS Format select it from the drop down and click import.
• The data will show up in the last imported area.

To import the exported references into legacy RefWorks:

•         Select the reference tab on the main page, then select import.

•         At this point you will see a drop down menu labeled Import Filter/Data Source, scroll down to RIS Format.

•         In the drop down menu labeled Database select RIS Format.

•         You can also select the folder you wish to have the references imported to.

•         Then browse for the .txt file the data is stored in and select import.

•         You should be able to view your references in either last imported or in the folder you selected.

Problem exporting references from IEEE Xplore to RefWorks (old and new) - update

IEEE are working on this issue and expect it to be fixed in July. In the meantime, if you need to export references from IEEE Xplore to RefWorks, old or new version, you can export the data as an RIS file:

then, when logged into RefWorks:

•  select “References/Import” from the toolbar and then select BibTeX or RIS as the data source (old RefWorks, orange logo)
  
   

• export your citations as RIS or BibTeX format and then when logged into RefWorks, select the Plus icon, Import References (New RefWorks, blue logo)

Exporting from IEEE Xplore to RefWorks

We've noticed that IEEE Xplore no longer has an option to directly export your references to RefWorks. You can still export your references, but you will need to export your citations as RIS or BibTeX format and then when logged into RefWorks:

•  select “References/Import” from the toolbar and then select BibTeX or RIS as the data source (Legacy RefWorks, orange logo)
  
   

• export your citations as RIS or BibTeX format and then when logged into RefWorks, select the Plus icon, Import References (New RefWorks, blue logo)

We (and other universities) have fed back to IEEE that we are unimpressed with this change and that we would prefer direct export to be restored!