RefWorks problem fixed

RefWorks have sorted out their issues and the system is up and running again. Please let us know at library.technical@beds.ac.uk  if you have any further problems.

RefWorks problem

 We are currently having a problem with access to RefWorks. 

We are waiting for RefWorks support to resolve this issue.

RefWorks update - Refworks is available again, but you may have to re-associate your account with your email address

We're pleased to report that RefWorks have fixed the problem. The first time you log in again you may be asked to enter your email address (your UoB email address, ending @study.beds.ac.uk)

You will then get an email from RefWorks with a link to click. Once you've done this, you should be able to access RefWorks as usual. If you have any problems, let us know.

Legacy RefWorks is being retired

The Legacy (old) version of RefWorks will no longer be available from 1^st September 2022.  If you are using this version, you must upgrade your account to the newest version of RefWorks, or you will lose your references.  To do this, you can click on the Upgrade button in your RefWorks account:

Follow the on-screen instructions to copy your references to the newest version of RefWorks.  You can find more information here.

If you are not sure which version you are on, look at the logo at the top left of the screen. If it looks like this 

you are already using new RefWorks and do not need to do anything.

If it looks like this

you are using the old version and will need to upgrade your account.

If you have any problems upgrading your account, please contact us for help.

RefWorks login problem

We are having problems with RefWorks login this afternoon, with users reporting error messages. We have reported this to RefWorks and hope that it will be fixed soon.

RefWorks downtime 21 March 2020

RefWorks have announced a period of downtime on Saturday March 21 9am - 1 pm while they upgrade the database.

The main version of RefWorks (new RefWorks) will be unavailable during this period. RefWorks Citation Manager and Write-n-Cite will also be unavailable.

New RefWorks and Legacy RefWorks - change in terminology

Since we introduced the new version of RefWorks in 2017, we have been calling it "New RefWorks", and the previous version Old RefWorks, or just RefWorks. We have now decided to make it more clear that the new version is our default, and the old version just for people who have been using it a long time and don't want to switch. Therefore, we will now be referring to the new version as "RefWorks", and the old version as "Legacy RefWorks", both on the library catalogue and our website.

If you are unsure which you are using, this is the current version:

and this is the Legacy version:

New RefWorks downtime Friday 22nd February 11pm-3am

We are expecting scheduled maintenance to New RefWorks from 11pm on Friday 22nd February to 3am on Saturday 23rd.

During this window New RefWorks will be offline. Write-n-Cite will be available offline, but you will not be able to sync your references with RefWorks.

All existing references will be maintained and available at the end of the maintenance window.

New RefWorks - new features for January 2019

RefWorks are continuing to develop their new feature, Projects. If you're interested, have a look at their latest blog post.

New RefWorks December release new feature

The latest upgrade to New RefWorks introduces a new feature, Projects. If you want to know more, check out the release notes.

RefWorks scheduled maintenance Saturday 22nd September 2pm - 2am

We've been warned of scheduled maintenance for RefWorks  starting at 2pm on Saturday 22nd September and continuing until 2am on Sunday 23rd. Both versions of Refworks, New and Legacy, will be affected, but in different ways.


New RefWorks: 


During this window new RefWorks will be online but certain functionality may not be available.


All existing references and any new references created or imported during this maintenance window will be maintained. 

Legacy RefWorks


During this maintenance window the legacy RefWorks accounts will be inaccessible and the RefWorks writing tools - RefWorks Citation Manager, the RefWorks Google Docs plug-in and Write-N-Cite will be unable to load references or citation styles.

At the end of the maintenance your references and citations will be maintained and once again available to you.

"Which version of RefWorks would you like to export to?"

RefWorks is currently available in two versions - new RefWorks and old ("legacy") RefWorks. University of Bedfordshire has not yet switched over to the new version, so if you are trying to get into RefWorks and you get the choice, choose the legacy RefWorks option (with the orange logo).

When we do make the change, we will let you know!