RefWorks have announced a period of downtime on Sunday 9th February 3am-3pm while they migrate data to a new server.
Both versions of RefWorks (new RefWorks and Legacy RefWorks) will be unavailable during this period. RefWorks Citation Manager and Write-n-Cite will also be unavailable.
Tuesday 21 January 2020
Friday 10 January 2020
Problems exporting to RefWorks from DISCOVER, EBSCOhost databases and Ovid journals - fixed
RefWorks have fixed the problems reported earlier this week. Please let us know if you have any further issues.
Thursday 9 January 2020
RefWorks planned downtime Saturday 18th January 2pm-2.30pm
Wednesday 8 January 2020
Problems exporting to RefWorks from DISCOVER, EBSCOhost databases and Ovid journals
RefWorks are experiencing problems at the moment with people importing records into RefWorks from DISCOVER/EBSCOhost databases and from ejournals on the Ovid platform (with ovidsp.ovid.com in the URL). RefWorks, EBSCO and Ovid are working to fix this but in the meantime have advised users to export a RIS file and then follow this procedure:
To import the exported references into (new) RefWorks:
- Select the + sign and then select Import references.
- Under the heading "Import from a file" drag and drop or select the file generated by the export.
- The system will try to determine the format; if it does not identify the RIS Format select it from the drop down and click import.
- The data will show up in the last imported area.
To import the exported references into legacy
RefWorks:
•
Select the reference tab on the main page, then select
import.
•
At this point you will see a drop down menu labeled
Import Filter/Data Source, scroll down to RIS Format.
•
In the drop down menu labeled Database select RIS
Format.
•
You can also select the folder you wish to have the
references imported to.
•
Then browse for the .txt file the data is stored in
and select import.
•
You should be able to view your references in either
last imported or in the folder you selected.
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