RefWorks scheduled maintenance Saturday 22nd September 2pm - 2am

We've been warned of scheduled maintenance for RefWorks  starting at 2pm on Saturday 22nd September and continuing until 2am on Sunday 23rd. Both versions of Refworks, New and Legacy, will be affected, but in different ways.


New RefWorks: 


During this window new RefWorks will be online but certain functionality may not be available.


All existing references and any new references created or imported during this maintenance window will be maintained. 

Legacy RefWorks


During this maintenance window the legacy RefWorks accounts will be inaccessible and the RefWorks writing tools - RefWorks Citation Manager, the RefWorks Google Docs plug-in and Write-N-Cite will be unable to load references or citation styles.

At the end of the maintenance your references and citations will be maintained and once again available to you.

RefWorks maintenance window Sunday 28th January 3am-11am

RefWorks have announced a maintenance window, Sunday 28th January 3am-11am. During this time the RefWorks sites (old and new) will be offline.

RefWorks have given the following instruction to help you to continue using Write-n-Cite during this period:

Working Offline

Users will still be able to work offline during this planned maintenance window. Below are instructions for how to sync your RefWorks database. When RefWorks comes back online all of your files will automatically be synced with your personal database.

Sync My Database

Each time you launch Write-N-Cite, it will download any new or edited references and output styles.  Should you add data to your RefWorks account while you are working on a paper, your changes will become available as you work.  If you feel that your changes haven’t yet arrived you may wish to request that Write-N-Cite syncs with your RefWorks database.

To sync your database:

1. Click the RefWorks tab from the Word ribbon.

2. Click Sync My Database.