RefWorks have advised us that there are some problems for Internet Explorer 9 users adding and editing references, particularly when trying to cut and paste text - if this affects you, you can use what is known as "compatibility mode" in IE9. Select the Tools menu in IE9, and then select the Compatibility View option so that a checkmark appears next to the entry on its left.
Alternatively, you can use a different browswer, such as Firefox.
RefWorks are aiming to fix this bug early in the new year.
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