RefWorks user training video

If you are new to RefWorks, or need a refresher, check out this training session.

RefWorks downtime 10th May 2020 - 3am to 3pm

We have been warned of planned RefWorks downtime on 10th May 2020, starting at 3am UK time and going on for up to 12 hours.

This will affect both versions of RefWorks, Write-n-cite and RefWorks Citation Manager.

RefWorks downtime 21 March 2020

RefWorks have announced a period of downtime on Saturday March 21 9am - 1 pm while they upgrade the database.

The main version of RefWorks (new RefWorks) will be unavailable during this period. RefWorks Citation Manager and Write-n-Cite will also be unavailable.

RefWorks trying to take you to the Legacy (old) version

We're getting reports of people trying to log in to the new version of RefWorks and getting redirected to the old version. We have reported this to RefWorks who say that the solution is to clear your cookies and cache, or switch to a fresh browser. You may get a link to the new version, as in the screenshot below, or you may not. If you try a fresh browser session and still have problems, please let us know.

RefWorks downtime Sunday 9th February 3am-3pm

RefWorks have announced a period of downtime on Sunday 9th February 3am-3pm while they migrate data to a new server.

Both versions of RefWorks (new RefWorks and Legacy RefWorks) will be unavailable during this period. RefWorks Citation Manager and Write-n-Cite will also be unavailable.

Problems exporting to RefWorks from DISCOVER, EBSCOhost databases and Ovid journals - fixed

RefWorks have fixed the problems reported earlier this week. Please let us know if you have any further issues.

RefWorks planned downtime Saturday 18th January 2pm-2.30pm

RefWorks are planning maintenance on Saturday 18th January, from 2pm to 2.30 (14:00-14:30). RefWorks may be unavailable during this time.