New version of Write-n-Cite coming 23rd June

RefWorks will be launching a new Write-n-Cite (WnC) version on June 23, 2021. This new version, 4.6.201 (or higher), will be available on the Tools page of RefWorks (and legacy RefWorks). In addition, all new versions will be available for download here. This new version will provide improved security so RefWorks recommend upgrading once it is available. Please note however, previous versions will still work.

Once the new version of WnC is released, on June 23, if you open WnC you will see a message like this:

RefWorks no longer supporting older systems (eg Internet Explorer, Windows 7 & 8)

 RefWorks have informed us that they will no longer support some some systems:

Write-n-Cite (WnC): TLS 1.0 and 1.1 end of support – June 1, 2021

What do I need to know about TLS 1.0 and 1.1 end of support?

• Starting June 1, 2021, WnC will support TLS 1.2 only. WnC will not work with TLS 1.0 or 1.1.
• Support of TLS 1.2 depends on the operating system, browser, and Java / OpenJDK versions. Refer to the following articles to see check what versions support TLS 1.2:
  • Windows users
  • Mac users
• Read more about TLS and the importance of using more recent versions here.

Word add-ons: Windows 7 and 8 end of support – July 1, 2021

What do I need to know about Windows 7 and 8 end of support?

• RefWorks Word add-ons, RefWorks Citation Manager and Write-n-Cite, will not stop working with Windows 7 and 8 on July 2, 2021, however RefWorks will no longer fix any bugs specific to Windows 7 or 8 or test new features on Windows 7 or 8. Over time usability is expected to diminish.
• RefWorks Word add-ons will continue to support Windows 8.1 and 10. For full add-on – operating system compatibility information refer to this link.

RefWorks Internet Explorer 11 (IE11) End of Support -  July 1, 2021

What do I need to know about Internet Explorer 11 end of support?

• RefWorks will not stop working in IE11 on July 2, 2021, however RefWorks will no longer fix any bugs specific to IE11 or test new features on IE11. Over time usability is expected to diminish.
• RefWorks Citation Manager and Write-n-Cite will still support IE11.
• RefWorks will continue to support the following browsers: Microsoft Edge, Firefox, Safari, Google Chrome.

RefWorks downtime Saturday 12th December

 We've been warned of downtime for RefWorks on Saturday 12th December, 4am - 6am GMT. 

This will affect both RefWorks and Writing tool add-ons for both (new) RefWorks and legacy RefWorks users (Write-n-Cite, RefWorks Citation Manager, RCM – Hangul, RefWorks for Google Docs)

RefWorks FAQs

RefWorks have produced a Frequently Asked Questions page which may be useful.

RefWorks user training video

If you are new to RefWorks, or need a refresher, check out this training session.

RefWorks downtime 10th May 2020 - 3am to 3pm

We have been warned of planned RefWorks downtime on 10th May 2020, starting at 3am UK time and going on for up to 12 hours.

This will affect both versions of RefWorks, Write-n-cite and RefWorks Citation Manager.

RefWorks downtime 21 March 2020

RefWorks have announced a period of downtime on Saturday March 21 9am - 1 pm while they upgrade the database.

The main version of RefWorks (new RefWorks) will be unavailable during this period. RefWorks Citation Manager and Write-n-Cite will also be unavailable.