Friday, 15 February 2019

New RefWorks downtime Friday 22nd February 11pm-3am

We are expecting scheduled maintenance to New RefWorks from 11pm on Friday 22nd February to 3am on Saturday 23rd.

During this window New RefWorks will be offline. Write-n-Cite will be available offline, but you will not be able to sync your references with RefWorks.

All existing references will be maintained and available at the end of the maintenance window.




Tuesday, 22 January 2019

Old RefWorks - problem fixed

The problem logging into the older version of RefWorks has now been fixed. If you do have any problems, please let us know.




Monday, 21 January 2019

Old Refworks problem

We're having issues logging into the older version of RefWorks this morning. Our provider is aware and we hope the problem will be fixed soon. Clearing cookies may help, but it hasn't solved the problem for us.


Monday, 14 January 2019

New RefWorks - new features for January 2019

RefWorks are continuing to develop their new feature, Projects. If you're interested, have a look at their latest blog post.


Thursday, 10 January 2019

RefWorks downtime Sunday 20th January 3pm - 11pm


We have been notified that on Sunday, January 20 at 3:00 UTC there will be scheduled maintenance on RefWorks for approximately 8 hours to perform preventative maintenance on infrastructure. During this window both new RefWorks and legacy RefWorks will be offline and unavailable to users. Write-n-Cite will be available offline, but users will not be able to sync their references with RefWorks.
All existing references will be maintained and available at the end of the maintenance window.

Thursday, 13 December 2018

New RefWorks December release new feature

The latest upgrade to New RefWorks introduces a new feature, Projects. If you want to know more, check out the release notes.


Thursday, 6 December 2018

RefWorks downtime Sunday, December 9 at 12:30 GMT

We've been notified of downtime to RefWorks on Sunday, December 9 at 12:30 GMT lasting approximately 2.5 hours.

During this maintenance window new RefWorks accounts will be inaccessible. References will not be available in RefWorks Citation Manager or the RefWorks Google Docs plug-in. Write-N-Cite will be available but cannot be synced during this outage period. Following the outage window there will be a period of time during which searching will not work as references are being re-indexed.

At the end of the maintenance your references and citations will be maintained and available to you.