Monday, 10 October 2016

No login to RefWorks

The current network problem means there is no login to UK Access Management authenticated resources such as ebooks, RefWorks and Reading lists.

Thursday, 6 October 2016

"Which version of RefWorks would you like to export to?"

RefWorks is currently available in two versions - new RefWorks and old ("legacy") RefWorks. University of Bedfordshire has not yet switched over to the new version, so if you are trying to get into RefWorks and you get the choice, choose the legacy RefWorks option (with the orange logo).












When we do make the change, we will let you know!

Tuesday, 9 August 2016

RefWorks downtime Sunday 21 August 2016

RefWorks will be unavailable Sunday, 21 Aug., 3:00 a.m. through Sunday, 21 Aug., 11:00 p.m.  - the software provider, ProQuest, explains that this is to upgrade infrastructure, enhance security, and maintain reliability.

Tuesday, 14 June 2016

Login problems

We're once again having an issue with login to ebooks, RefWorks, Reading lists and other UK Access Management Federation resources.

Please bear with us while we try to get this fixed.

Monday, 13 June 2016

Login problems resolved.

We believe that the ongoing problems with our Access Management software have been fixed. If you have trouble logging in to resources such as ebooks, RefworksReadinglists and other UK Access Management Federation resources, please let us know.


Thursday, 9 June 2016

Login problems

We're having onging problems with our Access Management software which is preventing login Refworks as well as as ebooks, Readinglists and other UK Access Management Federation resources. The problem seems to be intermittent so if you get the error message, please try again a bit later.

Friday, 11 March 2016

RefWorks downtime Saturday 12th March 20106

On Saturday March 12, 2016,  ProQuest will be upgrading its systems infrastructure to improve performance, security, and overall reliability. All ProQuest services including RefWorks will be unavailable between 3am and 11am.