Wednesday, 22 June 2022

RefWorks access - at risk period for Legacy Refworks

We are currently trying to solve some continuing issues with access to RefWorks. As a result, we may need to temporarily shut off access to Legacy RefWorks at times during the next two weeks. Please contact us at library.technical@beds.ac.uk if you discover access problems.

We would encourage users to switch to the main version of RefWorks, as we are not sure how long it will be possible to continue supporting Legacy Refworks. For details of how to switch see https://knowledge.exlibrisgroup.com/RefWorks/Product_Materials/Upgrade_Toolkit/Upgrading_to_the_New_RefWorks_User or speak to your Academic Liaison Librarian. 

Friday, 17 June 2022

RefWorks login problem fixed

We're happy to say that yesterday's problem is fixed and RefWorks login should be back to normal. If you get any further issues, please let us know




Thursday, 16 June 2022

RefWorks login problem

We are currently having an issue where RefWorks asks you to input your email address, sends you a confirmation email, but you are then unable to get past this page



We do not yet know how many users this is affecting - we would love to hear from you if it has happened to you or if you are able to access RefWorks as usual - contact us at library.technical@beds.ac.uk. We are trying to get this fixed as soon as possible.