Installing RefGrab-It for IE version 9

We've had a report of  problems trying to install RefGrab-It with Internet Explorer version 9.  RefWorks say that you can get around this, by using "compatibility mode" in IE9. The easiest way to do this is to access the Tools menu in IE9, and then select the Compatibility View option so that a checkmark appears next to the entry on its left.
 

This will be addressed in an update to the program in the near future.

Advice for Mac users

If you want to use RefWorks and you're using a Mac, have a look at these Frequently Asked Questions.