Write N Cite for different operating systems

It can be confusing installing Write N Cite on different operating systems so RefWorks have issued a summary:

The latest version of Write N Cite for Legacy RefWorks (this is the version we use) is version 4.4. This should be available to download from RefWorks and is compatible with all versions of MS Office from 2007 to 2013.

For Office 2016 on both Windows and Mac you would need to install the RefWorks Citation Manager. This works with both Legacy and new RefWorks.

The RefWorks Citation Manager is available from the Microsoft store.

To download it, from within Word, go to: Insert > Add-ins > Store and then search for RefWorks.

Select the RefWorks Citation Manager and add it by clicking the 'trust it' button.

You will then be requested to enter your RefWorks log in details before you can start using it.

Login problems

We are currently having some problems with login to UK Access Management authenticated resources such as ebooks, RefWorks and Reading lists.

Login problem fixed

It looks like the login problems are fixed, please let us know if you get any more errors.

No login to RefWorks

The current network problem means there is no login to UK Access Management authenticated resources such as ebooks, RefWorks and Reading lists.

"Which version of RefWorks would you like to export to?"

RefWorks is currently available in two versions - new RefWorks and old ("legacy") RefWorks. University of Bedfordshire has not yet switched over to the new version, so if you are trying to get into RefWorks and you get the choice, choose the legacy RefWorks option (with the orange logo).

When we do make the change, we will let you know!

RefWorks downtime Sunday 21 August 2016

RefWorks will be unavailable Sunday, 21 Aug., 3:00 a.m. through Sunday, 21 Aug., 11:00 p.m.  - the software provider, ProQuest, explains that this is to upgrade infrastructure, enhance security, and maintain reliability.

Login problems

We're once again having an issue with login to ebooks, RefWorks, Reading lists and other UK Access Management Federation resources.

Please bear with us while we try to get this fixed.

Login problems resolved.

We believe that the ongoing problems with our Access Management software have been fixed. If you have trouble logging in to resources such as ebooks, Refworks, Readinglists and other UK Access Management Federation resources, please let us know.

Login problems

We're having onging problems with our Access Management software which is preventing login Refworks as well as as ebooks, Readinglists and other UK Access Management Federation resources. The problem seems to be intermittent so if you get the error message, please try again a bit later.

RefWorks downtime Saturday 12th March 20106

On Saturday March 12, 2016,  ProQuest will be upgrading its systems infrastructure to improve performance, security, and overall reliability. All ProQuest services including RefWorks will be unavailable between 3am and 11am.

RefWorks login page confusion

RefWorks have designed a new login screen, which very unhelpfully doesn't work for University of Bedfordshire users. If you get this screen, do not attempt to login with your email and password - they won't work. Instead, use the direct link from the library catalogue to log into RefWorks, and then try exporting your references again.

We have reported our dissatisfaction with this to RefWorks, and hope that they will change it to add a login option we can use soon.

RefWorks downtime Sunday, 17 January 2016 3am - 11am

RefWorks will be unavailable between 3am and 11am on Sunday 17th January, during a systems upgrade. During this time, RefWorks and Write-N-Cite will not be available.