Friday, 26 May 2017

RefWorks unavailable

RefWorks is currently unavailable, due to a login problem. ICT are aware and working to resolve the issue as soon as possible. We will post news as we get it.

Tuesday, 9 May 2017

Write-N-Cite version 4.4.1376 System Requirements

Write-N-Cite for Windows version 4.4.1376 System Requirements
  • Windows Operating System
  • Windows 8 or later 
  • 256 MB of RAM
  • 20 MB of available hard-disk space
  • Internet connectivity (for downloading of tool and periodic database synchronization)
Write-N-Cite for Windows works best with Word 2013 and 2016 (32 bit versions). This version will NOT work with Word 2007 or Win 7, both which are no longer supported by Microsoft. Word 2007 and/or Win 7 users should use our Quick Cite feature or our Google Docs Add-on. Write-N-Cite will not work with Office 365 users using cloud-based app.  Word must be installed locally.


Write-N-Cite version version 4.4.1237 for Mac:

  • Works with OS X 10.11 ( El Capitan), 10.10 (Yosemite), 10.9 (Mavericks), 10.6 (Snow Leopard), 10.7 (Lion) and 10.8 (Mountain Lion)
  • Word 2011 and  2008.
  • Mac OX 10.9 and 10.10 users must download Java 6 from Apple's support site replacing any previously installed versions:

Note:  Write-N-Cite for Mac does NOT work with Word 2016 at this time.

Tuesday, 28 March 2017

RefWorks import update

RefWorks import is nearly back to normal. However, you have to be logged in to RefWorks before you start the import process. If you start exporting from a database and have to log in as part of the process, it loses the references.

Monday, 27 March 2017

RefWorks problems update

RefWorks have reported that the importing problem is now fixed. However, we now seem to have an error trying to log in. Please bear with us while we try to get this sorted out.

Friday, 24 March 2017

Problems importing references into RefWorks

We're currently having problems importing references into RefWorks from other databases. This problem seems to be affecting other universities too, and we have reported it to the supplier. We will let you know when we get a solution.