Tuesday, 14 June 2016

Login problems

We're once again having an issue with login to ebooks, RefWorks, Reading lists and other UK Access Management Federation resources.

Please bear with us while we try to get this fixed.

Monday, 13 June 2016

Login problems resolved.

We believe that the ongoing problems with our Access Management software have been fixed. If you have trouble logging in to resources such as ebooks, RefworksReadinglists and other UK Access Management Federation resources, please let us know.

Thursday, 9 June 2016

Login problems

We're having onging problems with our Access Management software which is preventing login Refworks as well as as ebooks, Readinglists and other UK Access Management Federation resources. The problem seems to be intermittent so if you get the error message, please try again a bit later.

Friday, 11 March 2016

RefWorks downtime Saturday 12th March 20106

On Saturday March 12, 2016,  ProQuest will be upgrading its systems infrastructure to improve performance, security, and overall reliability. All ProQuest services including RefWorks will be unavailable between 3am and 11am.

Tuesday, 2 February 2016

RefWorks login page confusion

RefWorks have designed a new login screen, which very unhelpfully doesn't work for University of Bedfordshire users. If you get this screen, do not attempt to login with your email and password - they won't work. Instead, use the direct link from the library catalogue to log into RefWorks, and then try exporting your references again.

We have reported our dissatisfaction with this to RefWorks, and hope that they will change it to add a login option we can use soon.

Thursday, 7 January 2016

RefWorks downtime Sunday, 17 January 2016 3am - 11am

RefWorks will be unavailable between 3am and 11am on Sunday 17th January, during a systems upgrade. During this time, RefWorks and Write-N-Cite will not be available.

Friday, 4 December 2015

Five steps to working with RefWorks


Follow the link to RefWorks. Login with your Student Number (or Novell ID) and password.
First time users only: you will be presented with a short form to complete. Don’t forget to include your University email address so you will receive notices about service upgrades.
Returners: Your personal library will open directly; you no longer need to double sign-in.


Click on the Bibliography menu and select Output Style Manager.
Highlight ‘Harvard – UoB’ on the left list. Use the green arrow to add it to the Favorites list.


3.1 Create a new reference manually
Click on the New Reference icon, shown here .
Select ‘Harvard – UoB’ from the first menu. Choose the Ref Type and follow the onscreen prompts. Type authors’ names with the surname first and organisations’ acronyms in full.

3.2 Import references from DISCOVER
You can also import references from DISCOVER. (Your Academic Liaison Librarian may give you another handout with detailed instructions on how to import references.)
Do a quick search for ‘time management’ (or your choice of topic). Add at least 4 records to your folder. Navigate to the Folder View.
Use the Export icon to ‘Direct Export to RefWorks’.
Go back to your RefWorks window/tab to view your imported results.

3.3 Add books from the library catalogue
From the RefWorks Search menu, click Online Catalog or Database. Select ‘University of Bedfordshire’.
Use Advanced Search to look for a book title you know.
Tick some references and use the Import to Folder menu at the top of the screen to add these books to your personal RefWorks account.
Use the View menu to back to All References again. Look at one of the citations you moved. How can you tell which folder it is in?

3.4 Bookmark websites
There are two ways to do this with RefWorks: (i) using the bookmarklet RefGrab-It (download from Tools menu); (ii) creating manual references as follows
Click the New Reference icon (shown above). Make sure the top box has ‘Harvard – UoB’ and select ‘Web Page’ as the Ref Type.
Follow the onscreen prompts to complete the record.
To see all the references you have created, choose All References from the RefWorks
View menu.


Some people like to create folders for each unit or specific assignments; you can put references in more than one folder.
Starting in the All References view, click on the New Folder icon [right]. Give it a name.  Then select some references (using the tick boxes) and use this icon (at the top of the page) to move them into your new folder.
Now practise deleting unwanted references.
Select one reference (using the tick box).
Click the red cross (top of the list) to delete it.


There are two main ways to get references from RefWorks into your assignments.

5.1 Use ‘Create Bibliography’
Click the Create Bibliography icon; this dialogue window appears. Check the Output Style.
Choose the File Type you want (‘RTF’ works with most WP software).
In Step 4 you created named folders. You can select your required folder from the folder area on the right of the screen to limit which citations are listed.

5.2 Use Write-N-Cite (WNC) in Microsoft Word
The WNC plug-in links your RefWorks library to Word documents. WNC is very useful because it only lists references you have cited in-text – something the route above cannot do.
To install, go to Tools> Write-N-Cite. Follow the installation wizard’s prompts.
There are options for PC and Macs.
Open a Word document. Click on the RefWorks tab.
Click on log in and and then click on the drop down ‘Log in from my institution’ box and choose University of Bedfordshire
When the University log in box appears, log in using your usual username and password.
You may need to re-select your Output style. Click on the Style drop down menu and choose Other styles > My Favorites to access your preferred referencing styles
To add citations in the text, click on Insert Citation
To complete your reference list, choose Bibliography Options > Insert Bibliography

The Help link gives more advice on how to use RefWorks. If you need further help, please contact your Academic Liaison Librarian or call our helpdesks (01234 793189 or 01582 743488).