Tuesday, 28 March 2017
RefWorks import is nearly back to normal. However, you have to be logged in to RefWorks before you start the import process. If you start exporting from a database and have to log in as part of the process, it loses the references.
Monday, 27 March 2017
Friday, 24 March 2017
We're currently having problems importing references into RefWorks from other databases. This problem seems to be affecting other universities too, and we have reported it to the supplier. We will let you know when we get a solution.
Tuesday, 31 January 2017
Saturday, 28 January 2017
During this 8-hour window, RefWorks will be unavailable. While the date and time were chosen to minimize the impact on users, ProQuest realize that some users may be affected, and apologize for the inconvenience. Customer access will be redirected to a webpage stating the planned maintenance times.
Tuesday, 1 November 2016
It can be confusing installing Write N Cite on different operating systems so RefWorks have issued a summary:
The latest version of Write N Cite for Legacy RefWorks (this is the version we use) is version 4.4. This should be available to download from RefWorks and is compatible with all versions of MS Office from 2007 to 2013.For Office 2016 on both Windows and Mac you would need to install the RefWorks Citation Manager. This works with both Legacy and new RefWorks.The RefWorks Citation Manager is available from the Microsoft store.To download it, from within Word, go to: Insert > Add-ins > Store and then search for RefWorks.Select the RefWorks Citation Manager and add it by clicking the 'trust it' button.You will then be requested to enter your RefWorks log in details before you can start using it.