Tuesday 7 January 2014

RefWorks login problem - blank accounts




There seems to be a widespread problem today (7th January) with users logging into RefWorks and finding their references have disappeared - this has been reported by a number of universities this afternoon and we've had a couple reported too.

If you already have a RefWorks account, and you are prompted to create a new one - don't do it. Report the problem to us and try RefWorks again later.

If your account has been affected please email us with your name and student ID number and we'll investigate with RefWorks.

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