Thursday 7 November 2013

RefGrab-It problems

If you've been trying to use RefGrab-It, and having problems, this might be why - RefWorks say:


“Recent updates to Firefox and Internet Explorer, specifically version 24 for FF and IE 10, have affected RefGrab-It from running correctly.  These recent updates cause RefGrab-It to work sporadically in these browsers.

Our program development team is currently investigating the recent changes to these web browsers in order to find a resolution.  In the interim, you will need to either export the records from websites if available, such as PubMed, or manually enter the data into your RefWorks account.  I apologize for the inconvenience this may have caused you and we appreciate your patience as we work to resolve this issue.”

2 comments:

  1. has it been fixed because mine is still not working?

    ReplyDelete
  2. Getting flummoxed trying to correctly display webpage info in RefWorks -- Does the supposedly wonderful "Ref Grab-it" work with IE 11 or Firefox 45 yet? (16 Apr 16)

    ReplyDelete

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