RefWorks login is really confusing

RefWorks has designed their login page in a way which is really confusing for University of Bedfordshire students. You need to ignore the very obvious "Login using RefWorks Credentials" box. If try to put your details in here, you will get an error message, "Error Invalid Group Code/id, Login Name or Password combination." Instead scroll down to the "Login using Other Credentials" section, and select "My Institution's Credentials (Shibboleth)". Scroll through the list until you get to University of Bedfordshire - this link will take you to a University of Bedfordshire login page. Login here and you should get straight through to your RefWorks account.

There is a simpler way in here - this link takes you straight to our login page without having to navigate the main RefWorks page.

RefGrab-It problems

If you've been trying to use RefGrab-It, and having problems, this might be why - RefWorks say:

“Recent updates to Firefox and Internet Explorer, specifically version 24 for FF and IE 10, have affected RefGrab-It from running correctly.  These recent updates cause RefGrab-It to work sporadically in these browsers.

Our program development team is currently investigating the recent changes to these web browsers in order to find a resolution.  In the interim, you will need to either export the records from websites if available, such as PubMed, or manually enter the data into your RefWorks account.  I apologize for the inconvenience this may have caused you and we appreciate your patience as we work to resolve this issue.”