RefWorks workshops at Polhill, 27th November & 4th December

There will be 2 'drop-in' workshops for RefWorks this term. The workshops will cover creating an account, importing references from DISCOVER, the Library Catalogue and the web and creating a bibliography. Also a chance to deal with any RefWorks related questions you may have.

There's no need to book just turn up if you're interested. Dates and times are:

• Tuesday, 27th November. 1.00 - 2.00 in Polhill Library IT Training Suite 2
• Tuesday 4th December. 1.00 - 2.00 in Polhill Library IT Training Suite 2.

Checking your citations and adding data

RefWorks is a great tool for managing your citations - but it can only display what it's been given by the source you have imported from. We can't guarantee that this always contains every piece of information you may need for a bibliography. Always check that RefWorks has imported all the data you will need in your bibliography. You can edit any of your citations to add in extra data at any time. Find your record:

and just click the edit icon:




Click Additional Fields to see all the possible fields you could add.

Installing RefGrab-It for IE version 9

We've had a report of  problems trying to install RefGrab-It with Internet Explorer version 9.  RefWorks say that you can get around this, by using "compatibility mode" in IE9. The easiest way to do this is to access the Tools menu in IE9, and then select the Compatibility View option so that a checkmark appears next to the entry on its left.
 

This will be addressed in an update to the program in the near future.

Advice for Mac users

If you want to use RefWorks and you're using a Mac, have a look at these Frequently Asked Questions.

RefWorks unavailable from 2am-2.30am Friday 21 September

We've been notified that RefWorks will be unavailable for up to 30 minutes from am on Friday 21 September, while the supplier performs maintenance.

RefWorks downtime Sunday 3 am - 3 pm

We've been warned that RefWorks will be unavailable Sunday, August 19, 2012 from 03:00 for approximately twelve (12) hours while the supplier performs an upgrade.

RefWorks login issues

If you have already been through the process of linking your RefWorks account to your University username and password (described here), you will no longer be able to user your previous username and password to access RefWorks.  If you are trying to access RefWorks and you end up at this page

you will need to click the link "My Institution's Credentials (Shibboleth)".  If you try to enter your university username and password in the "Login using RefWorks Credentials" box you will get a message "Invalid Group Code/id, Login Name or Password combination." The best way to login is to always use the link from the library catalogue. This will automatically take you to the right login screen. 

If you have RefWorks bookmarked on your computer, change the link to https://www.refworks.com/RWShibboleth?providerid=https%3A//idp.beds.ac.uk/entity - this will take you to the right login screen.

If you haven't yet gone through the process of linking your RefWorks account to your University login, please do! It will mean you have one less password to remember, and that you can access RefWorks wherever you are without needing to use the group code.

RefWorks drop in sessions Polhill 3rd September

Monday, 3rd September 10.30 - 12.00, Bedford Polhill Library IT Training Suite 2. RefWorks: An introduction to RefWorks for new users & a refresher for those who already have accounts

Also running, 

• Tuesday, 18th September 10.30 - 12.00, Bedford Polhill Library IT Training Suite 1. Doing A Literature Review. How to research & review the literature on your chosen topic, using a clear methodology, selecting your inclusion/exclusion criteria, critical analysis etc.
• Tuesday, 25th September 10.30 - 12.00, Bedford Polhill Library IT Training Suite 1. Finding Research Material. How to find academic research material, choosing keywords, searching tips. A general help session on any dissertation related queries you may have.

 There's no need to book, just 'drop in' for a while if you'd like some help / have any questions re: researching your dissertation.

Write n' Cite new version update

We posted recently about the new updated version of Write-N-Cite.

After testing it and discovering some issues, we have decided not to install it on the student PCs in the LRC until those issues are fixed, but to continue with the previous version. 

Temporary login screen and security issues

We are still having some technical issues with UK Access Management Federation resources, including  RefWorks.  We have a temporary login screen which looks different to the normal one but still works. You may however get a security message "There is a problem with this website's security certificate", if so you can safely click "Continue to this website (not recommended)" and you will get through to our login screen.

RefWorks enhancements

RefWorks have just released some new features:

• The folder and sub-folder functionality has been redesigned to improve load time and general clean up. This is part of our ongoing effort to streamline performance in RefWorks. We have seen substantial speed improvements with this update on accounts that have large amounts of folders and sub-folders.
• One of the long-requested features was a more prominent display of "References not in a folder".  That has now been added to the right hand Quick Access Bar. The References not in a folder is also still available in the Folders tab as well.
• Time and Date is now corrected to local client time.

Problems logging in to RefWorks

We're having a few problems with the server which logs you into RefWorks at the moment. If you experience a problem please try logging in again later.

Learn to Use RefWorks in Twenty Minutes

RefWorks drop in sessions at Polhill Library in July

RefWorks Basics - Learn how to set up a RefWorks account, add references manually or import them directly from the Library Catalogue, Ebscohost Research Databases, organise your references into folders and create a bibliography in the correct style. Tuesday, 10th July, 10.30 - 12.00, Polhill Library IT Training Suite 1.

RefWorks Advanced - Learn how to import references directly from Google Scholar, download RefGrab-it and import references directly from webpages, download Write-N-Cite and create in-text citations, share folders etc. Tuesday, 17th July, 10.30 - 12.00, Polhill Library IT Training Suite 1.

Your RefWorks login is changing

From now on your login for RefWorks will be the same as your usual University of Bedfordshire login. You will need to link your university ID to your existing RefWorks account. The process is straightforward and will keep all your existing references. It will also allow you to access your account off campus in the same way as you do on campus.

The next time you access RefWorks you will be taken to a standard University of Bedfordshire e-resources login box, not the RefWorks login page. You need to login with your university ID and password.

You will then see the screen below, asking if you want to create a new account or link this ID to an existing RefWorks account. Click Link an existing RefWorks Account to this Shibboleth Account. DO NOT enter your username and password on this screen under Create an account at University of Bedfordshire - you will create a new account which doesn't contain your existing references. Once you're through to the next screen, then enter your username and password for your existing RefWorks account.

If you have any problems please contact us.

Write-N-Cite - new version available

RefWorks have released a new and improved version of Write-N-Cite, the tool for integrating RefWorks with MS Word: 

• The tool is built into Word and will no longer be displayed as a separate webpage
• Auto formatting while you write; changing citation styles has never been easier.
• Auto‑managed footnote and formatting styles; the software handles all footnotes and knows what's right for each style
• Full support for Mac, Windows, or across platforms
• Seamless online/offline access to your references
• Professional citation and bibliography customization tools
• The same great RefWorks technical support and customer service

The new version is ready for download within RefWorks by logging in and going to the Tools‑> Write‑N‑Cite menu item.

New RefWorks YouTube video - How to Import References from ProQuest when Direct Export fails

One of the easiest ways to import references from ProQuest databases is by using Direct Export, but if that should fail for any reason, try the method outlined here.

RefWorks downtime Sunday 6 May

RefWorks will be unavailable on Sunday 6 May between 3 am and 3pm while the supplier upgrades their system. While this work takes place, RefWorks services including RefMobile, RefAware, and Write‑N‑Cite will be unavailable.

Changes to RefWorks usernames

If you are a RefWorks user you will have had or will be getting an email from RefWorks telling you that your username has changed and is now the email address you used to register for RefWorks.  Try logging in with this new username and your existing password and let us know if you have any problems.

Dear RefWorks User,

We have changed your RefWorks login name to match the email address on your account. 

Your new login name is: ********@beds.ac.uk

Why did we make this change?

We’re changing the login process to eliminate the need for users to supply a Group Code – an enhancement that many users have requested. This means that have user must have a unique login name, such as their email address.

Visit the Update Profile page within RefWorks if you would like to create a different login name.

What was my old login name?  

Your old login name was: *******. You won’t need that login name anymore; however, if you have more than one RefWorks account your other login name(s) may not have changed.  

What if I still have questions?

As always, our professional support team is ready to help. You can find more information at http://www.refworks-cos.com/support/. 

Sincerely, 

RefWorks-COS Support Services 

Google Scholar and RefWorks

You can import references directly from Google Scholar into RefWorks, but you'll need to go into Google Scholar Options to see the import link.  Click on the icon at the top right, then scroll down to Bibliography Manager and set as follows:

When you go back to your results list you'll see a link "import into RefWorks" for each item. 

While you're in Options, go to Library Links and use Find Library to choose University of Bedfordshire:

Now you'll see a "Bedfordshire Access" link wherever the University has full-text access to the article.

RefWorks Quick Start Guides now available in 9 languages

The RefWorks team have published their Quick Start Guide in 9 languages:

·         Traditional Chinese

·         Simplified Chinese

·         French

·         German

·         Italian

·         Japanese

·         Korean

·         Spanish

·         Czech

In these guides, you’ll find a step-by-step manual that provides all of the necessary information to ensure you are utilizing RefWorks to its fullest potential. 

The English version continues to be available here.

RefWorks have a new video tutorial on YouTube - Adding References to RefWorks Using Direct Export

RefWorks have added a new video tutorial to their YouTube channel on how to add references to your RefWorks account from online sources using the direct export method - 1.2 Adding References to RefWorks Using Direct Export.

RefWorks Classic no longer available

I hope you've all made the switch to RefWorks 2.0 already, as RefWorks have just informed us that the old Classic interface has finally been turned off for good.

RefWorks sessions at Bedford Polhill library in March

There are going to be some Refworks drop-in clinics at Bedford Polhill library, on Monday 19^th March, Monday 26^th March and Wednesday 28^th March. More information here.

Enhancements to RefWorks January 2012

RefWorks have announced that the following new features are now live in RefWorks:

• Drag and drop of references between folders and tasks
• Ability to share folders via social media
• Duplicate checking after import

There is more information here.

New guide to RefWorks published

The creators of RefWorks have produced an Introduction to RefWorks LibGuide.  This basic guide has information on creating an account, logging in, importing, managing and sharing references and creating a simple bibliography.  You Tube videos are embedded as well.  

New video on RefWorks YouTube

There's a new official RefWorks tutorial video on YouTube: Accessing RefWorks, Creating an Account, and Logging In. Learn how to access RefWorks, create your own personal account, and log in.